Sales and Customer Service
Our product range is ever growing and we also ensure that market coverage is important with offices located throught out all the major capital cities in Australia, (Partner in New Zealand), Hong Kong, China. The dedicated sales team are market specialists with the capabilities and flexibility to meet the customer's needs.
Technical Support
In close association with our partners we offer a full range of formulating, conceptual products, market trends and R&D assistance. Members of our company are also associated with the Australian Society of Cosmetic Chemists (ASCC).
Warehousing and Logistics
To ensure optimum storage conditions, quality supply and on time delivery Ingredients Plus has its own warehouse facility in Sydney with warehouse facilities also in Adelaide and Melbourne. We offer a fast and reliable delivery service with our company owned transport vehicles in Sydney. Our Head Office in Sydney also offers a repacking service under controlled and quality management systems. We carry stocks to ensure a "just in time" delivery service for our customers.
QA and Regulatory Affairs
We at Ingredients Plus believe Quality Assurance is a intricate part of what we do. To follow is an extract removed from our Quality Policy Statement.
"It is the continuing policy of Ingredients Plus to provide our clients with supplies and service that fully satisfy our clients requirements and expectations. In order to achieve this goal, the Company undertakes to provide adequate technical expertise and operational resources and to maintain a Quality Management System that conforms to the requirements of Australian Standards AS / NZS ISO9001 : 2000.
All staff are aware of and understand this policy and accept responsibility for its collective implementation. Our performance will be continually monitored and reviewed with the objective of achieving consistency and improvement in the implementation of this Quality Policy.
Every step of our supply chain conforms to the local government standards for handling of raw materials.
The Future
Our objective
is the continuance of being a recognised, reliable and reputable
provider of technical and sales expertise for the Australiasian and
South East Asian cosmetic, pharmaceutical and essential oil markets.
Every customer, supplier, order and product is important to
us.